System and Risk Assessment hazards

ABD Customer service and support is next to none because of our proactive appraoch , we will update you with a progress of your Support ticket and let you know when it has completed and give you a courtesy follow up just to see if you are satisfied with the our Service. Proactive maintenance is one of the benefits of signing up to our full-service Business IT Support Plan. As potential areas of exploitation are discovered by Microsoft within their operating systems and applications, critical patches are regularly released to overcome these potential hazards. ABDComputers, as a Microsoft Certified Partner, proactively applies these patches to your servers to ensure maximum security is maintained, minimising the possibility of having your servers compromised.

Malware and Virus removal

TODAY ABD COMPUTERS IS YOUR POINT OF CALL FOR ALL OF YOUR I.T. SUPPORT. WE WILL NOT COMPROMISE YOUR BUSINESS.

COMPREHENSIVE I.T. ( INFORMATION TECHNOLOGY) SERVICE SUPPORT STRATEGY IS YOUR BUSINESS ADVANTAGE.
CYBER SECURITY IS A PROBLEM AFFECTING EVERYONE !!. IT’S HIGH TIME TO… ANALYSE, OPTIMIZE / SECURE TO SUCCEED. DO NOT WAIT BEFORE IT IS TOO LATE ,, THE PREVENTION IS BETTER THAN THE CURE AS A WISE MAN ONCE SAID !?!

Enhance your business performance by working with a local and reliable IT managed services provider. Need Support or Service with your Business Computer Systems , Internet , Network, Relocation, Co-location, Configuration, Consultation, Cabling, Deployment, Design, Development, upgrades/updates of your Enterprise ? *. During a time when remote access has become the only way to work, with ABD you can access your Secure Business Network with an ABD-V.P.N (Virtual Private Network).

All ABD-VPN’s are developed with 2048bit-SHA2 (Military Standard) End to End Encryption, making ABD-VPN’s secure technology one you can be confident and rest assured there will be no non-authorised Network access to your network. *. When Business’s require remote access to their Business Platform , CRM and V.P.N and the most important consideration, A reliable IT support Service provider for all their business needs.

ABD Computers continues to support and will just as Business as usual 7 days a week 24 Hours a day.

Our Customer support is next to none, we will update you with a progress of your Support ticket and let you know when its completed and give you a follow up courtesy just to see if your happy with the Service.

Licensing

During a time when Business's require access to satellite offices and V.P.N's , Remote Apps and require a reliable I.T. support for all their IoT business devices ABD Computers continues to support just as out of the box "Business as usual". and all the legitimate and applicable licensing across all Platforms and Vendors.

Planning

Our full-service Business IT Support Plan clients enjoy a range of scheduled IT maintenance tasks to ensure maximum performance of network equipment and the overall health of core infrastructure. A variety of maintenance tasks are completed according to monthly, quarterly, and annual checklists. As part of the scheduled maintenance, ABD Computers ensures that systems are running to specification. This allows us to proactively identify any issues that may impact uptime well before users experience the issue. For example, we monitor backups daily and perform test restores as part of the monthly maintenance checklist. Any errors are investigated and rectified as a part of this process.

Top IT Support

Industry-leading recovery solutions We know that life happens, whether its spilling coffee on a server or a natural disaster. We also know that costly downtime isn’t an option for your business. That’s why ABD Computers has industry-leading backup and disaster recovery solutions. In the event of a network outage or infection, we thrive in allocating the necessary resources to restore your operations as quickly as possible. Network outages can relate to various factors such as power interruptions, internet outages, or the failure of other infrastructure central to your network. ABD Computers prioritizes these issues by diagnosing the fault and rectifying where possible – in the case of longer outages caused by external factors, or if parts are required, we implement solutions to ensure you stay online. Cloud background graphic Business Continuity BACKUP STRATEGIES Access to backups is critical to any restore event. We work closely with you to implement an appropriate disaster recovery strategy to ensure multiple sources of data are available to restore from, whether you’re on or off-site. Do what you do best, we'll handle the rest.

Repairs and Maintenance Services

Repairs and maintenance Like any other business equipment such as machines and vehicles, IT networks will break down from time to time. As a trusted provider, ABD Computers guarantees to get you back up and running when trouble strikes. Additionally, you have access to our professional and skilled technical team through our Help Desk service. We are committed to meeting our service standards and take responsibility to monitor and maintain the hardware and software applications covered in each support agreement. While our aim is to always fix issues in record time, we prioritise based upon a triage system for critical and non-critical issues to ensure business continuity is maintained..


ABD Computer Support Services

The Business IT Support Plan includes continuous monitoring, proactive maintenance and troubleshooting for your technology platform. From day-to-day operations like password resets, to restoring services after a major outage, our Business IT Support Plan outlines a list of equipment and services as part of your inclusions. This means a fixed cost for your business, and allows ABD Computers to take ownership of, and responsibility for maintaining your network..

Unlike traditional IT support services that are charged by the hour, ABD Computer Business IT Support Plans provide a fixed monthly or Quarterly cost for all services included within the plan. This includes proactive monitoring and maintenance, helpdesk for day-to-day needs, asset management, strategic planning, and application of core cyber security preventions. This delivers your business a predictable cost structure and delivers guaranteed response times and levels of service..